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Author Topic: Handmade at Amazon  (Read 988 times)

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Offline thatnewmommy

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Handmade at Amazon
« on: September 24, 2015, 08:41:06 AM »
I applied for this new project and it was such a long application.  LOL  At least I thought so.  Anyway, I didnt expect to be accepted and I was.  I was so excited.  I then had to wait for the pre-registration and the registration to begin.  Which when it did I immediately did everything.  They waive the seller fees for the year but still need a card to charge on file.   I have no problem with this until I put it in.  It came back as invalid which I know for sure it is not.  So checking on their forums and going back and forth with customer service has made me not want to be a part of it anymore.


The forum help says sometimes they accept Visa debit, sometimes they don't.  Wait...what?!?!?!   :o


Emailing with customer service I explained what a Visa debit was and they keep asking the same question: is it a prepaid credit card or a post paid credit card.  WHAT?!?!?! :o :o :o   I've explained how a devit card works and how it's neither a pre nor post paid.  I even called my bank to check the card and ask if it was a prepaid or a post paid.  Even she said it was neither and I told her the rep said it had to be either one and she laughed.


So I'm still waiting on their answer.  I hate it because I really wanted to take part and have my items available thru Amazon Handmade.  But honestly, I don't even want to deal with them anymore I think.  The funny thing is they're not even going to charge me, they just need that info on file.  IF they were to charge me (from a sale) and they find my card is invalid they hold my sales and don't pay me.  Which is FINE!  BUT ACCEPT MY FREAKING CARD ALREADY!  LOLOLOL ;D ;D ;D

Offline geminigal

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Re: Handmade at Amazon
« Reply #1 on: September 24, 2015, 01:59:39 PM »
Aw, I hope they sort everything out for you. Amazon is a world unto itself with their very own laws of time, math and physics. LOL 
I hadn't heard of Amazon Handmade. That sounds interesting. What kind of items do you make?

Re: Handmade at Amazon
« Reply #1 on: September 24, 2015, 01:59:39 PM »
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Offline kim1984

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Re: Handmade at Amazon
« Reply #2 on: September 24, 2015, 05:14:16 PM »
Slightly on-topic but off-topic - do you know when Amazon Handmade is meant to start?! I love Etsy and I'm guessing it's going to be something like that!

Pretty exciting, but I do feel for Etsy since it seems like they are taking the idea right from their business model!

Re: Handmade at Amazon
« Reply #2 on: September 24, 2015, 05:14:16 PM »

Offline missbishi

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Re: Handmade at Amazon
« Reply #3 on: September 24, 2015, 06:45:34 PM »
This is an interesting move - I had no idea that Amazon were going into direct competition with Etsy. The thing is , Amazon is already a brand which people know and trust so they are likely to get the lions share of new customers to the handmade market.


Offline kim1984

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Re: Handmade at Amazon
« Reply #4 on: September 25, 2015, 01:17:58 AM »
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This is an interesting move - I had no idea that Amazon were going into direct competition with Etsy. The thing is , Amazon is already a brand which people know and trust so they are likely to get the lions share of new customers to the handmade market.

I think you're right. I love Etsy, don't get me wrong, but with Amazon I feel like there's more recourse if there's a problem with an item for instance. Their customer service is excellent and they've been brilliant any time I've had an issue. Also, I'm wondering if Amazon handmade will somehow be able to come under the banner of my Amazon prime account. Free shipping on handmade stuff would be a dream!

Offline thatnewmommy

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Re: Handmade at Amazon
« Reply #5 on: September 25, 2015, 07:37:48 AM »
Checking in the seller forums apparently is an issue all sellers have with Visa debit cards (sometimes they're valid sometimes they're not), but not MC debit cards so go figure.  Then the Amazon seller rep contacted me to ask the same questions which I answered the same way.  LOL 


I was about to give up when I logged in and noticed my card went through.  Then when I went to write them they had written that they were working on it.  I let the rep (which I noticed was new) know the card was fixed that the issue had been resolved and they answered with "we are seeing the card issue is not a problem as the card has been accepted, but you are missing bank information" :o   Im like OMG these people do not read.  Of course it didn't have bank information.  I couldn't get the card to work!!!!  LOLOLOL ;D ;D ;D


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Aw, I hope they sort everything out for you. Amazon is a world unto itself with their very own laws of time, math and physics. LOL 
I hadn't heard of Amazon Handmade. That sounds interesting. What kind of items do you make?
I make different accessories like jewelry and bags.  I'm going to start off with jewelry first though to get at least two collections in before adding any bags. :)


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Slightly on-topic but off-topic - do you know when Amazon Handmade is meant to start?! I love Etsy and I'm guessing it's going to be something like that!

Pretty exciting, but I do feel for Etsy since it seems like they are taking the idea right from their business model!

NOt yet and I hope not soon!  Because of this hassle I was going through I wasn't able to get any further in the set-up process so I'm pretty behind since they first opened up.  :-\ The thing is though, it's not really unique or proprietary since Etsy is kind of like the "Buy It Now" section of ebay or Amazon itself.  They had started doing handmade only but then they started allowing other items as well.


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This is an interesting move - I had no idea that Amazon were going into direct competition with Etsy. The thing is , Amazon is already a brand which people know and trust so they are likely to get the lions share of new customers to the handmade market.

I think you're right. I love Etsy, don't get me wrong, but with Amazon I feel like there's more recourse if there's a problem with an item for instance. Their customer service is excellent and they've been brilliant any time I've had an issue. Also, I'm wondering if Amazon handmade will somehow be able to come under the banner of my Amazon prime account. Free shipping on handmade stuff would be a dream!
I don't know how it's going to turn out because Amazon's fees are the same as tehir professional seller fees which are way more than Etsy's but because t is a huge client database I want to try it out.  (Plus, they waived seller fees for the year ;) :D )  While fighting with the card I did notice they had an Amazon Fulfillment area but I was so frustrated I didn't even read the requirements or how it would work.  I believe being part of the Amazon Fulfillment will mean it will fall under Prime.  But again, I haven't checked.

Offline IcyBC

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Re: Handmade at Amazon
« Reply #6 on: September 28, 2015, 09:32:43 AM »
I didn't know Amazon is going to have hand made section for sellers and buyers now. I like Amazon, and ok with Etsy. However, I believe selling with Amazon will be easier than selling on Etsy as Amazon has such large amount of users all over the world.

Re: Handmade at Amazon
« Reply #6 on: September 28, 2015, 09:32:43 AM »

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