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Author Topic: Has anyone worked for Great Virtualworks  (Read 7870 times)

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Offline francy

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Has anyone worked for Great Virtualworks
« on: May 21, 2014, 09:24:39 PM »
Wondering if anyone has worked for Great Virtualworks?  If so, were the experiences good or bad?

Offline posiimage

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Re: Has anyone worked for Great Virtualworks
« Reply #1 on: June 03, 2014, 02:11:24 AM »
i've wondered about them too.  It doesn't say much on the site about the actual job.  I did manage to find a forum talking about them. You have to have a business account.... You are not allowed to view links. Register or Login

Re: Has anyone worked for Great Virtualworks
« Reply #1 on: June 03, 2014, 02:11:24 AM »
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Offline ebiz81

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Re: Has anyone worked for Great Virtualworks
« Reply #2 on: June 08, 2014, 05:26:35 PM »
I heard mixed reviews on them but overall I think they are definitely a legit company. I don't like the fact that you have to be a business to work for them.

Re: Has anyone worked for Great Virtualworks
« Reply #2 on: June 08, 2014, 05:26:35 PM »

Offline bala

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Re: Has anyone worked for Great Virtualworks
« Reply #3 on: July 04, 2014, 09:04:32 AM »
There are some mixed reviews over this.They demand some fee upfront i guess, there are background checks.Then the training to work for this company can cost up to $150. Whenever money up front is required, especially this much, proceed with great caution.


fliakatude

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Re: Has anyone worked for Great Virtualworks
« Reply #4 on: July 17, 2014, 05:11:36 PM »
I use to work for GreatVirtual Works as a Customer Service/Retention representative.  As someone else did mention, you do have to set up a business checking account in order to be paid.  You get paid weekly by way of check mailed to the address you provide them.  Currently, they do not have direct deposit. 

The training is good.  However, once you start working, you realize that there is so much not mentioned in the training.  You provide the company with your hours of availability and then they schedule you based on those hours.  If you work outside of those hours, you will not be paid.  They do provide a list  of other available hours if you want to try to pick up additional hours.  This was not explained fully in the training.

The company has more than one client.  For the client I supported, retention was a key metric.  If you fall below that metric you more than likely will be released from servicing with GreatVirtual Works.  With retention comes various sales techniques you must use in order to keep the customer as a paying customer.  The customers you talk with as a Customer Service/Retention representative are calling in to cancel for one reason or the other.  It is your job to keep them for cancelling.  During training you will learn several tools available for you to use to keep them as a customer.  The client I supported also had Sales positions.

In addition to the training before you get started, they have weekly calls after you start which are strongly recommended as additional training.  These additional calls are not paid.  You might also have calls with your supervisor on an individual or group bases.  These also are not paid.

Overall, if you love sales and do not care what you are selling or who you are selling to, then you might want to check this company out.

Offline jwalk

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Re: Has anyone worked for Great Virtualworks
« Reply #5 on: August 20, 2014, 11:11:13 AM »
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I use to work for GreatVirtual Works as a Customer Service/Retention representative.  As someone else did mention, you do have to set up a business checking account in order to be paid.  You get paid weekly by way of check mailed to the address you provide them.  Currently, they do not have direct deposit. 

The training is good.  However, once you start working, you realize that there is so much not mentioned in the training.  You provide the company with your hours of availability and then they schedule you based on those hours.  If you work outside of those hours, you will not be paid.  They do provide a list  of other available hours if you want to try to pick up additional hours.  This was not explained fully in the training.

The company has more than one client.  For the client I supported, retention was a key metric.  If you fall below that metric you more than likely will be released from servicing with GreatVirtual Works.  With retention comes various sales techniques you must use in order to keep the customer as a paying customer.  The customers you talk with as a Customer Service/Retention representative are calling in to cancel for one reason or the other.  It is your job to keep them for cancelling.  During training you will learn several tools available for you to use to keep them as a customer.  The client I supported also had Sales positions.

In addition to the training before you get started, they have weekly calls after you start which are strongly recommended as additional training.  These additional calls are not paid.  You might also have calls with your supervisor on an individual or group bases.  These also are not paid.

Overall, if you love sales and do not care what you are selling or who you are selling to, then you might want to check this company out.

Thank you for sharing your experiences with them. It's nice to hear from someone who's worked with them personally and is very useful for people who are thinking about checking them out. I think I'll pass for now though.

Offline dyanmarie25

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Re: Has anyone worked for Great Virtualworks
« Reply #6 on: August 03, 2015, 11:52:00 PM »
You are not allowed to view links. Register or Login
I use to work for GreatVirtual Works as a Customer Service/Retention representative.  As someone else did mention, you do have to set up a business checking account in order to be paid.  You get paid weekly by way of check mailed to the address you provide them.  Currently, they do not have direct deposit. 

The training is good.  However, once you start working, you realize that there is so much not mentioned in the training.  You provide the company with your hours of availability and then they schedule you based on those hours.  If you work outside of those hours, you will not be paid.  They do provide a list  of other available hours if you want to try to pick up additional hours.  This was not explained fully in the training.

The company has more than one client.  For the client I supported, retention was a key metric.  If you fall below that metric you more than likely will be released from servicing with GreatVirtual Works.  With retention comes various sales techniques you must use in order to keep the customer as a paying customer.  The customers you talk with as a Customer Service/Retention representative are calling in to cancel for one reason or the other.  It is your job to keep them for cancelling.  During training you will learn several tools available for you to use to keep them as a customer.  The client I supported also had Sales positions.

In addition to the training before you get started, they have weekly calls after you start which are strongly recommended as additional training.  These additional calls are not paid.  You might also have calls with your supervisor on an individual or group bases.  These also are not paid.

Overall, if you love sales and do not care what you are selling or who you are selling to, then you might want to check this company out.

It looks like this site is really legit. However, I am kind of overwhelmed by their strict rules, regulations, and metrics, but yeah, that's part of their system. Anyway, thank you for sharing your experience to us here. Interesting read. :)

Offline lushlala

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Re: Has anyone worked for Great Virtualworks
« Reply #7 on: August 04, 2015, 12:27:02 AM »
I've ever heard of this site before. It sounds very interesting and legit. But it's a shame that they only deal with businesses (or you have to go to the hassle of setting one up as well as a business account), and no doubt only US based ones. It all sounds rigid with a lot of rules. Even if I were eligible to join, I'd be bored with all that.

Offline Kgord

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Re: Has anyone worked for Great Virtualworks
« Reply #8 on: December 15, 2015, 02:01:45 PM »
Well, this doesn'tsound like  a good company for me. I dislike the idea of paying anyone for a background check or if they have to they could take it out of my first pay, not upfront. Nor am I a business so I guess that lets me out. Plus it isn't even like people have said this is a great company to work for so I will pass.

Offline IcyBC

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Re: Has anyone worked for Great Virtualworks
« Reply #9 on: December 22, 2015, 04:09:05 AM »
I haven't heard of this site before and it sounds very interesting. However, with all the rules and restrictions, I don't think I can manage with my schedule where I must be flexible in order to care for an elderly mom and young son! I like to work from home because it suits my situation and I am not tied down to certain hours and such.

Offline sheebah7

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Re: Has anyone worked for Great Virtualworks
« Reply #10 on: February 23, 2016, 11:37:30 AM »
I have researched this site and it sounds like a good way to make a good hourly wage.  The only thing that made me cringe was talking on the phone.  I was a customer service agent for a well known bank for years and let's just say this is not my cup of tea.  I will go back and see if they only offer positions for  virtual customer service agents ...or do they have other positions available.

Offline Briannagodess

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Re: Has anyone worked for Great Virtualworks
« Reply #11 on: February 23, 2016, 03:50:54 PM »
I haven't heard about this site before. I read @fliakatude's review and it seems like a promising job. The only gripe is that the background check fee and training fee is kind of making me take a step back. On the other hand, if it pays hourly, you're bound to earn those fees easily.

The flexibility wherein you can provide your hours is nice though. Does this work require you to be not interrupted at all? Because my son still wakes up at night and I have to put him back to sleep during those times.

Offline Kgord

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Re: Has anyone worked for Great Virtualworks
« Reply #12 on: June 13, 2016, 11:28:24 AM »
Call me crazy, but I would never pay big money upfront like that to work for an agency. That is simply too much to pay to work for a company. I just wouldn't feel comfortable with that at all. I just think there are easier ways to make money, and doing so, would probably be to your benefit.

Offline GeeTee

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Re: Has anyone worked for Great Virtualworks
« Reply #13 on: July 27, 2016, 01:45:12 PM »
Once I have to pay a company upfront to earn with them I give it a skip. If you're so sure you're going to make me money then make arrangements to withdraw your fees from my earnings at the appropriate times. There always seems to be something shady about companies that ask for upfront fees. Sure you're going to have the people who will swear how good it's been for them. I just too sceptical to bother try walking that road.

Offline gracer

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Re: Has anyone worked for Great Virtualworks
« Reply #14 on: July 29, 2016, 10:45:48 PM »
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Once I have to pay a company upfront to earn with them I give it a skip. If you're so sure you're going to make me money then make arrangements to withdraw your fees from my earnings at the appropriate times. There always seems to be something shady about companies that ask for upfront fees. Sure you're going to have the people who will swear how good it's been for them. I just too sceptical to bother try walking that road.

I agree with you. Whenever I encounter a company which offers opportunities for online jobs with a certain amount of fee, I immediately stay away from it. There are a lot of online jobs out there which don't ask for any kind of payment first for you to get a job. I just think these companies that ask for money first are scams and one should just avoid them if he/she encounter one.

Re: Has anyone worked for Great Virtualworks
« Reply #14 on: July 29, 2016, 10:45:48 PM »

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